Returns & Refunds
We hope you enjoy your Panther Martin fishing lures. However, if you need to return an item, we’re here to help.
Please note: We can only process returns and refunds for products purchased directly from www.panthermartin.ca.
Return Eligibility
- Items may be returned for any reason for a full refund.
- Items must be in their original packaging.
- Returns must be received within 30 days of delivery to qualify for a full refund.
How to Start a Return
Before returning your item, you must obtain a Return Authorization (RA) Number.
Please contact our customer service team:
Email: info@panthermartin.ca
Phone: 1-888-512-9999
Return Shipping
If your return is not the result of our error, you are responsible for prepaying the return shipping costs.
If the return is due to our error (for example, you received an incorrect or defective item):
- We will issue a full refund.
- We will provide a prepaid return shipping label.
- The return must be pre-approved based on photos of the defective or incorrect item.